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Soundspace Wiki
  • 👋Welcome!
  • Goals
    • 👁️‍🗨️Introduction
      • Vision Statement
      • Core Values
      • Core Focus
      • 10 Year Target
      • Marketing Stratey
    • 👣Traction
      • 3 Year Picture (2026)
      • 1 Year Plan (2024)
      • Quarterly Rocks
      • Quarterly Issues
      • OKR's and Accountability
  • Team
    • 👋Meet the Leadership Team!
    • 🌳Organization
    • 🤝How We Work Together
    • 📅Meetings
  • Docs For Sharing
    • 📚Full Executive Document Data Room
  • 💼Admin
    • Human Resources
      • Hiring
    • SOPs
      • Accounting
        • Master Accounting SOP
        • Spacemaker Payouts
    • Legal
    • Admin Tasks for Team Support
      • Marketing
  • 🌐Marketing
    • Collateral
    • Strategy Docs
    • SOPs
      • Go-to-Market Data Collection
        • Auditing Market-Specific Ideal Customer Personas
        • Collecting Market Data from Discord Server
        • Market Research
        • Market Development
        • Market Launch
      • Events
        • Events Manual
      • Inbound Public Relations Opportunity SOP
      • Outbound P.R.
  • ⚙️Ops
    • SOPs
      • Access
        • Drum Supply Rehearsal Access
      • Content
        • ChatGPT Prompting
        • Google Drive Organization
      • Documentation
        • Documentation Creation, Review, and Publication Process
        • Standard Operating Procedure (SOP) Creation Process
          • SOP Template
      • Facilities
        • Space Walkthroughs
      • Product
        • Product Change Communications
        • Delivery of Soundspace Products
      • IT Processes
        • Employee Termination Process
        • New Hire Onboarding Process
        • Setting Up a New Service
        • New Member
      • Feature Request Grooming
    • Reports
      • July 2023 Ops Report
      • August 2023 Ops Report
      • Q4 Betting Results
    • Data Collection & Management
      • Data Objectives & Stakeholders
      • Data Collection Responsibilities
      • Data Collection Process
      • Data Collection Methodology
      • New Data Collection Ideas
      • Data IT Ops Responsibilities
      • Data IT Ops Process
      • Data Storage and Classification
      • Data Utilization and Reporting
      • Data Communications
      • Data Reviews
  • 💰Sales
    • Collateral
      • Product Sales Sheets
        • Discord
        • Space Memberships
        • Exposure
        • Podcast + Editing Product
        • Journey Progression
        • SaaS
        • University Sales
    • SOPs
      • Day in the Life
      • Holiday Gift Card SOP
      • Hubspot
        • Basic Process Overviews
        • Customer Notes Management
        • Managing Contacts and Companies
        • Lists
        • Forms
        • Deals
        • Hubspot Video Training
      • Partners
        • Strategic Partnerships SOP
        • City Officials SOP
      • Product Sales
        • Bulk Space Subscription Sales
        • Discord Sales
        • Space Sales
        • Subscription Sales
      • Spacemaker Onboarding
  • ⛑️Support
    • Collateral
      • Support Signage
    • SOPs
      • Day in the Life
      • Daily SOP for Support
      • New Member Onboarding
      • Handling Membership Pause Requests
      • Master Success SOP
  • General Processes
    • Communications
      • Internal Communications Management
      • Internal Email Addresses
      • Phone Calls
    • Testing
      • Experimental Design for Testing at Soundspace
        • Active Experiment Template
    • Financial requests
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Welcome!

About this Wiki: This Internal Wiki is meant to lay out everything anyone needs to know about the company to stay aligned.

For new team members, this space will be helpful during your first days with the team, to better learn about who we are and how we work.

For long-time team members, this space will act as a reminder and allow you to find answers about admin and policies etc.

How to use it?

This space is designed to be read linearly, so start with our Vision & Traction and work down from there! We recommend reading everything through in one sitting and then revisiting and re-reading if you need to.

Contributing

If you want to contribute changes, start a new change request and submit it for review. The People team will review it soon after.

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Last updated 1 year ago

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