Spacemaker Payouts

Determine the Payout

1. Log into Hubspot, go to Reports > Reports and open the report "Spacemaker payouts"

   1. Request access if needed

2. Once open, do not adjust filters. Only adjust the "Date range" if needed

3. Use coupon codes and totals to determine payout amounts

   1. Each code represents a unique Spacemaker and and aggregates deal amounts for the chosen Date range

   2. Reference sales communication from Spacemakers and make necessary corrections to unattributed deals, editing the deal “Closed won date” if necessary

4. Calculate each coupon code’s payout amount as 50% of the total amount

5. Pay the payout amount via paypal OR add as credit to the customer's subscription in Stripe

   1. Reference the "Spacemakers" contact view to view Paypal and subscription information

Credit a Subscriber’s Account

A Space Maker who is already a subscriber may opt for account credit rather than cash. To credit an account, add credit to the customer’s credit balance in Stripe.

From Customer credit balance | Stripe Documentation:

You can modify a customer’s credit balance through the Dashboard by creating a new Customer Balance Transaction adjustment from the Customer’s detail page. Scroll down to find the Invoice credit balance panel, and click Adjust balance to display the Credit balance adjustment modal.

From here you can set information about the adjustment, such as the Adjustment type (credit or debit), as well as a Currency (only available if the customer doesn’t have a currency set), Amount, and an internal note (visible to Dashboard users, but not the customer).

Direct Deposit w/ Stripe Connect

A Space Maker who prefers direct deposit must both complete a tax form and be paid through Stripe’s “Connect” payout feature.

From Pay out money | Stripe Documentation

Set up a new Space Maker’s bank account

When a user (seller or service provider) signs up on your platform, create a user Account (referred to as a connected account) so you can accept payments and move funds to their bank account.

To create a new connected account link, click +Create on the accounts overview page and select Express for account type along with the transfers capability. Click Continue to generate a link to share with the user you want to onboard.

This single-use link directs users to a form where they can provide information in order to be connected to your platform. In the example of a Q&A platform, this link would be provided to writers to connect with the platform. This link should only be used for a single connected account and expires after 7 days. After your user completes the onboarding flow, you can view them in your accounts list.

Pay out a Space Maker

After your user completes the onboarding process and you’ve added funds to your balance, you can transfer some of your balance to your connected accounts. In this example, money is transferred from the Q&A platform’s balance to the individual writer.

To pay your user, go to the Balance section of an account’s detail page and click Add funds. By default, any funds you transfer to a connected account accumulate in the connected account’s Stripe balance and are paid out on a daily rolling basis. You can change the payout frequency by clicking the right-most button in the Balance section and selecting Edit payout schedule.